Privacy Policy
At gneu-io, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our banking services.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal identification information (name, email address, phone number, etc.)
- Financial information (account numbers, transaction history, credit information)
- Device and usage information (IP address, browser type, operating system)
- Location data (with your consent)
2. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our banking services
- To process transactions and manage your accounts
- To improve our services and develop new features
- To communicate with you about your account and our services
- To comply with legal and regulatory requirements
3. Data Security
We implement strict security measures to protect your data, including:
- Encryption of sensitive information
- Regular security audits and assessments
- Employee training on data protection
- Access controls and authentication procedures
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist us in operating our business
- Regulatory authorities and law enforcement agencies when required by law
- Other financial institutions for transaction processing
We do not sell your personal information to third parties.
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to legal requirements)
- Opt-out of certain data collection and use
- Lodge a complaint with the relevant data protection authority
6. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or other communication channels.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
gneu-io
48 Isaac John Street
Ikeja GRA, Lagos, Nigeria
Phone: +234 802 918 3674
Email: privacy@gneu-io.com
Last updated: May 15, 2024